Port Agent Hay Point

Port Agency and Husbandry at Hay Point

Run your coal carriers on schedule at this Bowen Basin export terminal south of Mackay. VertomCory covers Hay Point from the Mackay office, managing port agency for coal carrier traffic at the BHP Mitsubishi Alliance (BMA) Hay Point Coal Terminal, which loads metallurgical coal for the Asian steel industry.

Together with the adjacent Dalrymple Bay Coal Terminal, the Hay Point area is one of the world's largest coal export complexes, handling over 100 million tonnes annually from the Bowen Basin mines.

Well-Managed Coal Loading Operations at Hay Point

Reduce delays with queue management, BMA vessel nominations, and loading coordination at this high-throughput terminal handled by the Mackay team. Australian Border Force customs clearance, DAFF biosecurity formalities, cargo documentation, and terminal scheduling are managed ahead of arrival.

Anchorage queue position tracking, estimated berthing times, and any changes to the terminal's loading programme are communicated throughout the waiting and loading period.

Stay on the right side of Australian biosecurity, Great Barrier Reef Marine Park environmental, and North Queensland Bulk Ports Corporation requirements at every stage. GBRMPA notifications, terminal environmental monitoring, coal quality certification, and any maritime safety documentation are managed on your behalf.

Crew and Vessel Support at Hay Point

Draw on specialist local support for crew and vessel needs through the Mackay office's established contacts. Stores, provisions, spares, Cash to Master, and crew changes are coordinated with delivery to your vessel at the terminal or at anchorage.

Medical assistance is available at Mackay Base Hospital, and accommodation for crew is arranged in the Mackay area with transport to Mackay Airport for crew rotations.

Consolidate your Hay Point calls through one Mackay team, with 24/7 availability and regular updates on queue position, loading progress, and departure timing.